Employee Assistance Plan

This holiday season take the high road and send the bill to us

The Deer Oaks Employee Assistance Program (EAP) reimburses University of ÐÓ°ÉÔ­°æ ÐÓ°ÉÔ­°æs and their significant other for their cab, Lyft or Uber fares in the event that they are incapacitated and driving would not be safe.

Such circumstances may include:

  • Over consumption of alcohol.

  • Drowsiness due to medication.

  • Extremely upset/troubled over a situation (i.e. receives bad news at work, is laid off, learns of a death in the family, finalizes a divorce, etc.).

Here’s what you need to know:

  • Call the Deer Oaks Helpline at 1-888-993-7650.

  • The representative will give you instructions on how to submit your receipt. It may take up to 45-60 days for reimbursement.

  • This service is available once per year per participant, with a maximum reimbursement of $45.00 (excludes tips).

Other ways to contact the Deer Oaks Helpline:

  • You can click this or go to the website at , using the username of: UofA and password UofA, and find many online tools and resources.

  • Access to instant messaging with a Work/Life Consultant through their LiveCONNECT feature.

  • Download the iConnectYou app from the App Store or Google Play, just use passcode 124773 to register.