IT Announcements

Pinnacle and Banner 8 users: update Internet Explorer to avoid critical vulnerability

UA Security Awareness Team


Are you a Banner 8 or Pinnacle user? Microsoft has recently addressed a serious vulnerability in the Internet Explorer web browser in an out-of-band (not available in Windows Update) security update. This vulnerability allows an attacker who successfully compromises the web browser to gain the same user rights as the current user, which may include the right to install software, execute programs, and may be able to examine existing files and folders.

The UA Security Awareness Team asks that all ÐÓ°ÉÔ­°æs who use Banner 8 and Pinnacle to update their version of Internet Explorer.

If you are not a Banner 8 or Pinnacle user, but still use Internet Explorer, the team encourages you to migrate to a more secure and supported browser such as Chrome or Firefox.

How to update Internet Explorer:

Windows 10:

Earlier versions:

Your local service desk is here to help! Contact us:

Anchorage
Technical Support Center: (907) 786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu 

Fairbanks
Phone: (907) 450-8300 or x8300 on campus
Toll-free: (800) 478-8226
helpdesk@alaska.edu

Juneau
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu