TouchCare
The University of ÐÓ°ÉÔ°æ partners with TouchCare to provide UA ÐÓ°ÉÔ°æs and their family members a personal health concierge. TouchCare helps with billing issues, finding providers, cost comparisons, and more!
TouchCare Enrollment
All University ÐÓ°ÉÔ°æs (including temporary and student ÐÓ°ÉÔ°æs).
- No enrollment required
- Call or email TouchCare to get started
Coverage Begin Dates
All ÐÓ°ÉÔ°æs gain access on their first day of employment.
Coverage End Dates
Coverage will end at the end of the pay period in which an ÐÓ°ÉÔ°æ separates from the University.
This is a free benefit provided to University ÐÓ°ÉÔ°æs. There are no arrears.
TouchCare Basics
TouchCare assists with...
- Benefit education
- Enrollment assistance for new ÐÓ°ÉÔ°æs
- Enrollment assistance for life events and open enrollment
- Finding an in-network provider
- Claims and billing issues or questions
- Price comparisons for certain procedures (i.e. x-ray)
- Locating lower cost prescription medications
- And more
This is a free benefit provided to University ÐÓ°ÉÔ°æs.
1-866-486-8242 | assist@touchcare.com
- Comparing UA medical plans for the best option medically/financially
- Price comparisons for services (like an x-ray)
- Assistance with medical billing - general questions on bills, advocacy with Premera on incorrect bills, etc.
UA Benefits Team
- ua-benefits@alaska.edu
- (907) 450-8242
- Meet with Us
TouchCare Details
Contact TouchCare by Phone or Email
- Call 1-866-486-8242 (available Monday - Friday from 4am - 5pm ÐÓ°ÉÔ°æn)
- Email assist@touchcare.com
- Login to (this is not your SSO) and select "get help" in the upper right corner
Free Personal Refreshers Available
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COBRA External Resources |